Frequently Asked Questions

Have questions about your coverage? We have quick solutions to common queries regarding our Car Warranty Plans, Claims Process, and Assistance! Call us at (888) 460-5080

Protection Plans
  • When you first purchase a car/van/truck, the manufacturer provides the purchaser with Power/Drive Train coverage which is usually limited to 36 months or 36,000 miles of coverage. Unfortunately, many costly repairs do not occur within that time frame. Most expensive repairs occur after the manufacturers warranty expires. That's where an Extended Car Warranty come in play. An extended Car Warranty or Vehicle Service Contract (VSC) continues beyond the manufacturers original 36 months or 36,000, helping you avoid the high cost of unexpected breakdowns due to normal wear and tear.

  • A typical Car Insurance Policy covers damages to the vehicle when the vehicle is involved in a collision, whether your driving the vehicle or whether the vehicle is just parked on the street. Evershield Car Warranty covers you from high costs of mechanical or electrical breakdowns with a low deductible out of pocket!

  • You can purchase a Car Warranty or Vehicle Service Contract without your local dealership being involved, which will save you thousands of dollars on the policy you purchase through Evershield Car Warranty

  • Plans, coverage, and pricing vary by the coverage you want and state you are in. You can get a free quote online within minutes, or call our Sales Department at 1-877-660-1621.

  • Even the most reliable vehicle's will eventually experience some sort of mechanical or electrical issue's. Nowadays, modern cars are built with many electronic components, and complex mechanical components. Surprisingly, repair can be very expensive-even for minor repairs such as head gaskets.

  • To qualify for an Extended Warranty or Vehicle Service Contract, your car must be less than 25 years old and have less than 265,000 miles.

  • Your vehicle would not qualify for any Extended Car Warranty or Vehicle Service Contract due to the modification's on your vehicle. In fact, the original Manufacturers Warranty will be voided due to the modification(s) on your vehicle. Most modifications are not recommended by the Manufacturer.

  • It's simple, we eliminate the middleman. Car Dealerships often purchase warranty policies from direct providers such as Evershield Car Warranty. Car Dealerships usually markup the price of the policy by $800 to $1,500 before offering them to the purchaser.

Everything You Need To Know

Get straightforward answers about Evershield, whether it’s regarding our Protection Plans, Coverage, Claims, or Billing. We’re here to provide accurate information you need to make confident decisions.

  • After filing a claim, the repair facility will get in touch with our Claims Department to verify the diagnosed issue is covered under the protection plan included on your vehicle.

  • Our dedicated staff here at Evershield Car Warranty will be there for you 24 hours a day, 7 days a week. We truly want to take the hassle out of breakdowns repairs. Simply call us anytime at 1 (877) 660-1621 and let us know what the issue you're experiencing.

  • No, filing a claim will not affect your monthly premium, regardless of the claim filed, how many claims, or amount paid per claim. Extended Car Warranty plans are not subject to price increase after filing or paying out for a claim. Once your plan is activated, your cost is fixed for the duration of the policy.

  • Most importantly, check if the diagnosed part or component falls under the coverage selected. In the event of any questions, feel free to contact our Customer Service Department at (888)555-0031

  • Yes, please be sure to let us know before your policy takes effect. If you would like to add a secondary policy holder, please contact our service department at (888) 555-0031

  • Of course! At Evershield Car Warranty, you have the ability to cancel the coverage at anytime! We stand behind our products, better yet, we understand that buying an Extended Car Warranty or Vehicle Service Contract is an important decision. That's the reason why Evershield Car Warranty offers our customers a 30-day, risk-free, money-back guarantee!

  • Yes, when purchasing a protection plan term (other than month to month) you are subject to a pro-rated refund for the months, years, and miles you have not used!

  • The standard deductible is $100 (California deductible may vary). For more information is specified in your quote summary

  • All of the plans provided by Evershield Car Warranty cover parts, labor, towing, and car rental. It is more important to contact our Sales Department to learn more about the specific items, components, and system that are covered under your protection plan.

  • Some Extended Car Warranty providers, Evershield Car Warranty is accepted at any of the 400,000 ASE (Automotive Service Excellence) across the nation! Nonetheless, whether your across the country or in your home-town, your coverage goes wherever you go. Offering reassurance and flexibility to our daily drivers!

  • There is a 30 day / 1,000 mile waiting period for an Extended Car Warranty or Vehicle Service Contract can take effect. Anytime after the standard waiting period, your vehicle is eligible for repairs. This is another reason, why Evershield Car Warranty encourages daily drivers to purchase an Extended Car Warranty. Our protection plans can save you thousands of dollars on your mechanical/electrical breakdowns!

  • In the event, where you aren't driving your vehicle more than 3,000 miles or less than 5,000 miles per year, you can request for a mile waiver. The eligibility of the mile waiver will be determined of the miles you drove throughout the time frame of owning the vehicle.

  • Yes, the policy holder can choose whether to transfer the policy to a different vehicle or plan on transferring the coverage to a new policy holder. No matter what, Evershield Car Warranty wants to alleviate your experience.

  • It is very common to follow the manufacturers maintenance guidelines, and retain all receipts of any scheduled maintenance. as per the contract. Misuse, neglect, or modification of the vehicle during the contract term is not allowed.

  • No, you can request a Statement Billing, which will provide you with the freedom to pay your monthly premium on your own.

  • Yes, to opt-in for automatic payments are in the customers best interest and to ensure the coverage remains active.

  • Yes, it is very common for some customer to change the billing cycle date. If you would like to change your billing cycle date, please contact us at (888) 555-0031